Training details

Produced by Candid

access_time 1 hour 19 minutes

attach_money Free


Regardless of intent, words or phrases can express bias. Using the National Center on Disability and Journalism’s (NCDJ) disability language style guide and other practical information, receive tools on how to communicate in an effective and inclusive way.

This session covers general terms and words on physical disabilities, hearing and visual disabilities, mental and cognitive disabilities, and seizure disorders. Beyond specific language, learn from communications and nonprofit experts on how to ensure overall storytelling is inclusive of people with disabilities.

Use the following bookmarks to jump to sections of the webinar:

  • 00:35 Who is Candid?
  • 01:19 Introducing the speakers
  • 05:23 Defining disabilities
  • 07:45 The Americans with Disabilities Act
  • 09:02 What can be done to ensure success for people with disabilities?
  • 10:31 What is RespectAbility?
  • 12:28 Disability impacts everyone
  • 16:37 Amplifying the voices of people with disabilities
  • 18:11 The importance of lived experience
  • 21:17 Including people with disabilities in the storytelling process
  • 23:30 Perceptions of people with disabilities
  • 25:30 "Disability" is not a bad word
  • 26:51 Language for talking about disability
  • 34:04 People-first language vs. Identity-first language
  • 37:06 National Center on Disability and Journalism (NCDJ) language guide
  • 39:16 Continuing your disability inclusion journey
  • 40:06 Resources from RespectAbility
  • 40:37 Q+A


  • Analyze and critique the state of nonprofit communications regarding people with disabilities 
  • Communicate with/about stakeholders with disabilities in a respectful and appropriate manner

Intended audience

  • All levels of experience
  • Board members
  • CEOs, executive directors, upper management
  • Fundraising & development staff
  • Grant writers
  • Grantmaker/funder
  • Marketing, communications, external affairs
  • Nonprofit startups
  • Program directors and staff


Molly McConville (she, her) Development Associate, RespectAbility
Christina Lisk (she,her) Philanthropy Apprentice, RespectAbility

Published Tuesday, November 8, 2022