Training details

calendar_today Thursday, March 7, 2019

access_time Eastern: 2:00 pm - 3:30 pm
Central: 1:00 pm - 2:30 pm
Mountain: 12:00 pm - 1:30 pm
Pacific: 11:00 am - 12:30 pm

place Online

attach_money $75


Learn proven techniques for how to better manage the most common internal and external communications landmines generated by today's increasingly political, generational, and demographically diverse donors, employees, and stakeholders. Explore a new set of proven communications tools and tactics for creating a healthier perspective on disagreement that can help your organization achieve needed innovation in the way it tells stories, communicates internally, and affirms its values among diverse donors and key stakeholders— before, during, and after a crisis. The second installment of the webinar series, Preparing for the Worst - Before (and When) It Happens, will take place on Thursday, April 11.

Can’t make the webinar? Register and we will send you the full recording so you can watch it on your own time!


Upon completion of webinar, participants should be able to:

  • Create new ways to frame the work and values of the organization to emphasize and convey common cause
  • Apply new management and communication tools and tactics with your boards, fundraising and communications executives, and nonprofit staff
  • Improve organizational health, awareness, and stakeholder engagement
  • Identify best communication practices designed to mitigate conflict without watering down the urgency of the mission

Qualifies for
1.5 CFRE point(s)

Intended audience

  • All levels of experience
  • CEOs, executive directors, upper management
  • Fundraising & development staff
  • Grant writers
  • Marketing, communications, external affairs
  • Program directors and staff

Bonus materials

When you register for this webinar, you receive:

  • a full recording,
  • a copy of the webinar slide deck, and
  • associated handout(s), if applicable


Marcia Stepanek Lecturer, Media and Communications Columbia University